We don’t share your personal information with anyone!

We don’t share your personal information with anyone except to comply with the law, develop our products, and services, or protect our rights.

How will my telephone number be used?

We may contact you by telephone should the need arise to communicate with you directly regarding a specific order or inquiry. Before this happens, we will attempt to contact you by e-mail first. We will not attempt to contact you by telephone unless attempted e-mail communication has failed. We may share your telephone number with Canada Post, UPS, FedEx or DHL Express as required for international shipments (but not domestic shipments). Your telephone number may appear on the package’s shipping label.

We will not use your telephone number for marketing purposes. We will not share your telephone number with any entity other than Canada Post, UPS, FedEx or DHL Express.

How will my credit card number be used?

You credit card number and expiration is used to process your current transaction.

For your security and ours, we do not store permanently credit card information on our online servers. Credit card details are quickly deleted from the server environment once the transaction is processed by our staff (typically within 24 hours).

What information is collected when I visit your website?

Our server logs the IP address from which your computer is connecting. This information is generally not useful to us, it may be used to determine the origin country of your connection for user interface purposes. In addition, we compile information on the pages that consumers access or visit and use the information to improve the content of our web pages.

What are “Cookies” and how are they used?

“Cookies” are small pieces of data that are stored by your browser on your computer’s hard drive. We use cookies to record session information, such as items that consumers add to their shopping cart.

What information do you collect when I place an order?

When placing an order for merchandise or for a catalog or general information, we request and collect as necessary your: e-mail address, name, billing address, delivery address (if different) and telephone number. If you choose to pay by credit card, we will request your credit card number, holder name and expiration date. This information will be deleted from the server after your order is processed.